STCONV12.LOG Information

Last reviewed: 10/06/2010
Article ID: R10999

The information in this article applies to:

• All Version 12 Products

SUMMARY

This article contains an explanation for the messages that may be found in the STCONV12.LOG file. These messages are classified as warnings. Warnings are for informational purposes and will not cause the conversion program to abort. Variable text is placed inside brackets (<>).

LOG FILE MESSAGES

"<xxxxxx> has already been converted to Version 12."

Each program that is being converted will show the following message on the opening window of the Conversion program:

<xxxxxx> files will be converted to Version 12.

If a program that you expect to be converted shows the following message on the opening window of the Conversion program instead, contact our Technical Support Department.

<xxxxxx> has already been converted to Version 12.

"<xxxxxx> is not installed."

Any program not purchased by your firm should be dimmed and should show that it is not installed. If you believe you do have data or a software sublicense for a program showing this message, contact our Technical Support Department.

"<xxxxxx> data not found, will not be converted."

This message indicates the conversion program sees version 12 program files for this program, but it does not find Version 11 data to convert. If you expect to be converting data for this program, restore your full backup and run Data File Integrity Checks in all programs. If you still receive this message, contact our Technical Support Department.

"<xxxxxx> will not be converted. Version 12 is not installed."

This message indicates the conversion program has found data for a program, but does not find the corresponding Version 12 program files. Reinstall the software from the Version 12 CD and make sure all systems are installed. If you still receive this message, contact our Technical Support Department.

"<xxxxxx> will not be converted. Other conversions must be done."

This message indicates that the data in the directory is for a version of the software older than Version 11. If you are converting from a version other than 11, follow the instructions you received for your version. If you are converting from Version 11, contact our Technical Support Department.

Note:  If this message is shown for the PracticeMaster software, click here to read this topic in the PracticeMaster section of the article.

Note:  If this message is shown for the System Configuration software, click here to read this topic in the System Configuration section of the article.

"<xxxxxx> data is for a version later than Version 12."
"System Configuration data is for a version other than Version 11 or 12."

When checking for the version of this program's data, the conversion program was unable to read the version ID. If you are converting from Version 11, restore your full backup and run Data File Integrity Checks in all software. If you still receive this message, contact our Technical Support Department.

"<xxxxxx> files will be converted to Version 12."

This is the message that should be shown for every system that you are converting from Version 11 to Version 12.

"System Configuration will not be converted. Other conversions must be done."

The System Configuration user file in the specified data path does not have a Version 11 signature. This would indicate that the user data is a version older than Version 11 or the user file is corrupt.

• If you are converting from a Tabs3 or PracticeMaster version that is earlier than Version 11, you need to follow the conversion instructions provided to you to convert up to Version 11 first.
• If you are converting from Version 11, make sure that you installed the Version 12 programs into the correct directory. If you are not sure which directory is the correct directory, call our Technical Support Department.
• If you are converting from Version 11 and you did not run the Data File Integrity Check program in all the software packages prior to installing the Version 12 software, you need to restore the FULL backup that was made prior to converting, and follow the conversion instructions provided to you.
• If your Version 11 Data File Integrity Check(s) had no errors, and you are sure that the Version 12 programs were installed into the correct directory, perform the following steps.
  1. From a Command prompt, change to your Tabs3 or PracticeMaster program directory.
  2. Type the following command and then press Enter:  REN  STIUSER.DAT  STIUSER.OLD
  3. Type EXIT and press Enter.
  4. Start the Version 12 conversion again. If you are still receiving the message that System Configuration will not be converted, call our Technical Support Department.
  5. After the conversion is completed, start the System Configuration program. From the menu, select File | Open | Users. Verify that your User IDs are present. If your User IDs are present, continue with the conversion instructions. If your User IDs are not present, contact our Technical Support Department.

"No GLS data exists for GLS client <###>."

The conversion program couldn't find the G5LOG.DAT file in the GLS client's data path.  If this client should have been converted to Version 12, you will need to call our Technical Support Department. If this GLS client is an old client for which you no longer need to access the information, you can ignore this message.

"Could not find G5CONFIG.DAT. Conversion will proceed."

The conversion program found that the program(s) being converted were set to integrate with the Tabs3 General Ledger Software, but the configuration file for GLS was not present. If you are no longer integrating the software with GLS, you can ignore this message. If you are integrating with GLS, this indicates that GLS is not going to be converted and that the GLS accounts specified on the integration screens of the other software may not be converted correctly. If this is the case, you should restore your full backup and run Data File Integrity Checks in all software, including GLS. If you still receive the message, call our Technical Support Department.

"GLS Log file for Client # in path: <path> has a signature of: <xxxxxx> instead of GLDATA11. Conversion will proceed."

The G5LOG.DAT file in the specified data path has something other than a GLDATA11 signature.  This indicates that the GLS data is a version older than Version 11 or the G5LOG.DAT file is corrupt.  If you are converting from a GLS Version that is earlier than Version 11, you need to follow the conversion instructions provided to you to convert up to Version 11 first.  If you are converting from Version 11, you need to restore the FULL backup that was made before installing Version 12 and follow the conversion instructions provided to you, including running a Data File Integrity Check in GLS for ALL GLS clients.

Note:  Even if there are GLS Clients that you no longer use, they must be configured with a valid data path or deleted; otherwise, the conversion program will abort due to the invalid path.

"GLS data for GLS client <###> has already been converted."

This message may appear during the conversion. The GLS data for this client number has already been converted to a Version 12 format. If more than one client is pointing to the same data path, or you have already converted some GLS clients' data, this message is to be expected. If you are expecting all GLS clients to be converted, you should restore your full backup and verify that the paths of all GLS Clients are valid by printing a GLS Client List (from the GLS menu, select Reports | GLS Client List).

"GLS data for GLS client <###> is not version 11 data. Version ID <xxxxx> - Conversion will not start."

The G5LOG.DAT file in the specified data path has something other than a GLDATA11 signature.  This indicates that the GLS data is a version older than Version 11 or the G5LOG.DAT file is corrupt.  If you are converting from a GLS Version that is earlier than Version 11, you need to follow the conversion instructions provided to you to convert up to Version 11 first.  If you are converting from Version 11, you need to restore the FULL backup that was made before installing Version 12 and follow the conversion instructions provided to you, including running a Data File Integrity Check in GLS for ALL GLS clients.

Note:  Even if there are GLS Clients that you no longer use, they must be configured with a valid data path or deleted; otherwise, the conversion program will abort due to the invalid path.

"PracticeMaster will not be converted. Other conversions must be done."

The PracticeMaster configuration file in the specified data path does not have a Version 11 signature.  This would indicate that the PM data is a version older than Version 11 or the configuration file is corrupted.

• If you are converting from a PracticeMaster or Case Master version that is earlier than Version 11, you need to follow the conversion instructions provided to you to convert up to Version 11 first.
• If you are converting from Version 11, make sure that you installed the Version 12 programs into the correct directory. If you are not sure which directory is the correct directory, call our Technical Support Department.
• If you are converting from Version 11 and you did not run the Data File Integrity Check program in PracticeMaster prior to installing the Version 12 software, you need to restore the FULL backup that was made prior to converting, and follow the conversion instructions provided to you.
• If your Version 11 PracticeMaster Data File Integrity Check had no errors, and you are sure that the Version 12 programs were installed into the correct directory, perform the following steps.
1. From a Command prompt, change to your PracticeMaster program directory.
2. Type the following command and press Enter:  REN  CM3LST.DAT  CM3LST.OLD
3. Type the following command and press Enter:  REN  CMCONFIG.DAT  CMCONFIG.OLD
4. Type EXIT and then press Enter.
5. Start the Version 12 conversion again. If you are still receiving the message that PracticeMaster will not be converted, call our Technical Support Department.
6. After the conversion is completed, start the PracticeMaster program. Verify that your data is present. If your data is present, continue with the conversion instructions. If your data is not present, contact our Technical Support Department.

"See PMConv12.log for detailed information on the PracticeMaster Conversion."

All information regarding the conversion of PracticeMaster data files is written to the PMCONV12.log instead of the STCONV12.LOG file. Most messages are routine in this file and can usually be ignored. However, this file should be reviewed for any issues.

"STCONV12 Reindex Files log begin..."

The conversion program writes this message to the log file when the reindex of Version 12 files is started. The next line in the log file should be "STCONV12 Reindex Files log end". If there are additional messages between the begin and end messages, contact our Technical Support Department.

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