DFIC Error 4 - Inactivity Warning

Last reviewed: 05/12/2010
Article ID: R11250

The information in this article applies to:

• Tabs3 Billing Software Version 15
• Tabs3 Trust Accounting Software Version 15.3

SUMMARY

This error is a warning indicating that there has been no activity (i.e., test account, authorize, credit, or void) on a merchant account for more than 60 days. PayFuse normally deactivates merchant accounts if there is no activity within 90 days. This warning is provided as a courtesy to let you know that your PayFuse account may soon be deactivated.

Note: The Tabs3 Credit Card Authorization Module allows you to process credit card payments from your clients using Tabs3, and deposits to trust accounts for your clients using Tabs3 Trust Accounting Software (TAS). To learn more about processing credit card payments using Tabs3 and TAS, please contact our Sales Department at (402) 419-2200 or sales@tabs3.com.

RESOLUTION

You can use one of the following options to prevent PayFuse from deactivating your account.

• Perform an account test, which is considered a PayFuse transaction with no charge amount.
1. From the Tabs3 or TAS menu, point to Utilities and select Customization.
2. Click the Merchant Services tab.
3. Open the merchant account shown on the DFIC report.
4. Click the Test Account button.
• Delete the merchant account if it is unused. This can also prevent credit card rejections caused by using deactivated accounts.
• Disable credit card processing if it is not being utilized. DFIC Error 4 will not be reported if Credit Card Processing is disabled.

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