Uninstalling Version 15 Software

Last reviewed: 07/21/2011
Article ID: R11240

The information in this article applies to:

Note: If you are working with Version 16 products, refer to R11376, "Uninstalling Version 16 Software".

Summary

This article discusses how to uninstall (remove) Tabs3 and PracticeMaster Version 15 software.

Uninstalling the Program Files

Version 15 of the Tabs3 and PracticeMaster software includes an uninstall program.

Note: If you want to uninstall the software from the server, run the uninstall at the server, not from a workstation. Running the uninstall from the workstation and pointing to the server location will not remove all of the necessary files.

To uninstall the software

  1. From the Windows Control Panel, select Add/Remove Programs. (Note: If using Windows Vista, in the Control Panel select Programs and Features.)
  2. Select Tabs3/PracticeMaster Programs or Tabs3/PracticeMaster Local Installation, whichever is present.
  3. Follow the on-screen instructions.

            ...or...

  1. From the Start menu, point to Programs | Tabs3 and PracticeMaster | Uninstall.
  2. Follow the on-screen instructions.  (Note: When using this method, the program group will not be removed from the Start menu automatically.)

Before any programs are uninstalled, you will be presented with a window similar to the following:

Select Products to Uninstall Screenshot

This window will list all currently installed Tabs3 and PracticeMaster software programs, allowing you to choose which programs you want to uninstall. (Note: A selected check box indicates that the program will be uninstalled.)

Note: The built-in uninstall program does not delete the data files; this is by design. You can manually delete the data files after uninstalling the programs as discussed in the following section.

Removing Data Files

Data files are located in the program folder specified when the software was installed. The Local Installation directory will not contain Data files; it will only contain Program files and Documentation (including manuals, multimedia tutorials, and Help files).

Removing Data Files for All Products

If you are removing ALL Tabs3 and PracticeMaster applications from your computer, you can simply run the uninstall program and then delete the entire program folder. 

Removing Data Files for a Single Product

If you only need to remove the data files for certain Tabs3 and PracticeMaster programs and want to leave other data files, use one of the following procedures. The procedures vary depending on whether the program files have already been uninstalled or not.

To remove data files for an individual program if the program is still installed

  1. Open one of the programs you want to remove.
  2. From the Help menu, click About. Write down the Current Working Directory shown in this window.
  3. Close the program.
  4. If you will be removing Tabs3 General Ledger Software (GLS), open GLS. Otherwise, skip to step #7.
  5. From the Reports menu, select GLS Client List and print a GLS Client List.
  6. Close GLS.
  7. Open Windows Explorer (right-click the Windows Start button and select Explore).
  8. Navigate to the directory where the Version 15 programs are installed (written down in Step #2).
  9. Right-click the appropriate data files and select Delete. The following table will assist you in identifying which data files can be deleted for each program.
  10. If you are removing GLS, you will also need to delete the GLS data files in all directories specified for the GLS Data Path on the GLS Client List that was printed in step #5. One at a time, right-click the data files in each directory and select Delete.

To remove data files for an individual program if the program has been uninstalled

  1. Right-click the Start button and select Search. (Note: If using Windows Vista, open Windows Explorer.)
  2. Change the Look In field to search the desired drive letter. By default, the Look In field is set to search the Start Menu folder when accessed this way. (Note: If using Windows Vista, navigate to the desired drive letter.)
  3. Locate STUSER.DAT. The folder containing this file is the folder where the software was installed. (Note: If using Windows Vista, enter STUSER.DAT in the Search field.)
  4. Right-click the appropriate data files and select Delete. The following table will assist you in identifying which data files can be deleted for each program.

Note: Although the majority of data files for each software program are included in the following table, there may be a few files that are not listed in the following table. A comprehensive list of these files can be found in KB Article R11237, "Version 15 Data File Names".
 

Program Name

Data files that can be deleted from the program directory

Data files that can be deleted from the TUTOR directory

Files that can be deleted from other directories

Tabs3

STQ*.LOG (Note:  Do not remove if using PracticeMaster.)
T3*.*
TABS3.DB
TB*.DTA
*.?LX (Note:  Do not remove if using PracticeMaster.)
*.T3D
WT3REP.*

Note:  Do not remove T3CLIENT.* or T3EMPL.* if using TAS.

STQ*.LOG
T3*.*
*.?LX (Note:  Do not remove if using PracticeMaster.)
*.T3D
WT3REP.*


Note:  Do not remove T3CLIENT.* or T3EMPL.* if using TAS.

The \BACKUP folder inside the program folder may contain STBACK*.* files; these can be deleted. However, if you are using any other Tabs3 and PracticeMaster software, do not delete these files.

Tabs3 Remote

RMT*.*
R3*.*
*.?LX
*.R3D
WR3REP.*

Note:  If RMT*.* files exist you will want to determine if those files should be imported into Tabs3 before they are deleted.

N/A

The Tabs3 program directory may still contain some old RMT*.* and R3*.* files. These files can be deleted.





Note:  If RMT*.* files exist you will want to determine if the data in those files should be imported into Tabs3 before the files are deleted.

Tabs3 Report Writer

*.T3R
*.T3L
WT3RWDEF.TOC

*.T3R
*.T3L
WT3RWDEF.TOC

N/A

Taskbill

TASKBILL.INI

N/A

N/A

PracticeMaster

The CMSYSTEM directory
The CMREPORT directory
All Area of Practice directories (PM Premier only)
CM*.*
COMPULAW.INI (PM Premier only)
PMTIP.TXT
STEMXREF.*
STUDATA.*
WCM3LST.DAT
STQ*.LOG (PM Premier only) (Note:  Do not remove if using Tabs3 Billing Software.)
*.?LX (Note:  Do not remove if using Tabs3 Billing Software.)
QUIKDATE.* (Note: Only if you are not using any other Tabs3 and PracticeMaster Software)

The CMSYSTEM directory
The CMREPORT directory
All Area of Practice directories
CM*.*
PMTIP.TXT
STEMXREF.*
STUDATA.*
WCM3LST.DAT
QUIKDATE.* (Note: Only if you are not using any other Tabs3 and PracticeMaster Software)

All occurrences of STIMAIN.DOT and CMTEMPLT.DOT from all workstations and the server (PracticeMaster Premier only).

The \BACKUP folder inside the program folder may contain STBACK*.* files. These can be deleted. However, if you are using any other Tabs3 and PracticeMaster software, do not delete these files.

PracticeMaster Briefcase

All files and folders in the Briefcase program directory can be removed.

Note:  If data files still exist, you will want to determine if the data in those files should be imported into PracticeMaster before the files are deleted.

N/A

N/A

Accounts Payable

A3*.*
APS.DB
*.APD
WAPREP.*

A3*.*
*.APD
WAPREP.*

The \BACKUP folder inside the program folder may contain STBACK*.* files. These can be deleted. However, if you are using any other Tabs3 and PracticeMaster software, do not delete these files.

Trust Accounting

T4*.*
TAS.DB
*.TRD
WTRREP.*
T3*.* (Note:  Only if you do not have Tabs3 or you are uninstalling it.)

T4*.*
*.TRD
WTRREP.*
T3*.* (Note:  Only if you do not have Tabs3 or you are uninstalling it.)

The \BACKUP folder inside the program folder may contain STBACK*.* files. These can be deleted. However, if you are using any other Tabs3 and PracticeMaster software, do not delete these files.

General Ledger

G5*.*
GL*.DTA
GLS.DB (Version 15.1)
GLS#.DB (Version 15.2 and later)
JORPAY.IN
*.GLD
WGLREP.*

G5*.*
*.GLD
WGLREP.*

There may be other G5*.* files in other directories if you had multiple GLS clients configured. Refer to the printed GLS Client List for a list of other directories that contain General Ledger data files.

The \BACKUP folder inside the program folder may contain STBACK*.* files. These can be deleted. However, if you are using any other Tabs3 and PracticeMaster software, do not delete these files.

General Ledger Report Writer

*.GRW
GLRWDEF.TOC

*.GRW
GLRWDEF.TOC

N/A

System Configuration

SCREORG.LOG
ST*.DAT
ST*.IDX

Note:  These files should only be deleted if no other Tabs3 or PracticeMaster programs are being used.

ST*.DAT
ST*.IDX

Note:  These files should only be deleted if no other Tabs3 or PracticeMaster programs are being used.

The \BACKUP folder inside the program folder may contain STBACK*.* files. These can be deleted. However, if you are using any other Tabs3 and PracticeMaster software, do not delete these files.

Removing STI Server

If reverting from Version 15 CSV Tabs3 and PracticeMaster to the standard software, refer to the KB article R11254 - Changing from Client Server Version (CSV) Software to Multi-User Software.

Note: STI Server program files are removed if you uninstall System Configuration. The following is a complete list of files that are removed when the Version 15 CSV software is uninstalled. Certain features are not installed when running Novell NetWare, and are therefore not uninstalled, including the Tabs3 and PracticeMaster Accelerators, HotBackup executables, and the STI Director. (Note: If uninstalling a backup installation of the CSV software, do not select to uninstall System Configuration. Only one installation of STI Server software is installed on the server. Therefore, uninstalling System Configuration from the backup installation will remove the STI Director and all CSV settings for the main CSV installation.)

STI Server Windows Version

Novell Version
CTRDMP._XE
CTNTINST.EXE
CTSRES.DLL
CTSRMC.DLL
CTSRVR.EXE
FSHAREMM.DLL
F_TCPIP.DLL
HBQ.EXE		 HBRESTORE._XE
PMACCEL.EXE
STDIRECT.EXE
STDIRECT.CPL
STHB.EXE
STHBSW.EXE
STHBMAIL.EXE
T3ACCEL.EXE		 CTSRVR.NLM
RENNLM.EXE
RENNLMW.EXE

*.FCS
CT11*.DLL
CT827*.DLL
CTSRVR.CFG
FCACTVAT.CNT
FCACTVAT.EXE
FCACTVAT.HLP
STSRVR.CFG
WCACTVAT.EXE

Removing STI Director Service

Use the following steps to uninstall the STI Director Service if UnInst.exe is not used to remove your program files:

  1. From the Windows Start menu, select or enter Run, and enter CMD to open a command prompt.
  2. Change the directory to the local Windows directory (e.g., C:\Windows).
  3. Type "ctntinst -stop STI Director Service" to Stop the service.
  4. Type "STDIRECT -U" to Uninstall the service.

Note: When the uninstall is complete, the STI Director Service will be stopped and uninstalled from the Windows directory. If uninstalling and reinstalling for troubleshooting purposes, enter "STDIRECT -I" to reinstall the STI Director Service. The service will then need to be restarted via the Services window, or by typing "ctntinst -start STI Director Service" in the command prompt.

Removing Tabs3 Palm Application

Note:  The following steps may vary between handheld devices.

Use the following steps to completely remove Tabs3 Palm Application from the Palm handheld.

  1. From the handheld, on the Application Screen, tap the time displayed in the upper left corner.
  2. Once the App menu is displayed, tap the Delete menu option.
  3. Tap Tabs3 (for Tabs3 Palm Application) and then tap Delete.
  4. A message will be displayed asking you to confirm that you want to delete the application and the associated data. Tap Yes to delete the program and data.
  5. The Tabs3 Palm Application is a Satellite Forms application. Provided that no other Satellite Forms applications are installed on the handheld, the following files can also be manually deleted, if found:
  6. Tap Done.

Frequently Asked Questions

Are program icons removed from my desktop when I uninstall the software?
Yes, the icons are removed automatically.


What is the difference between running the uninstall program on a workstation versus on the server?
The software installed on the server may not have originally been installed at the server (i.e., it may have been installed from a workstation). Therefore, the uninstall program functions differently based on whether or not the software was originally installed on the same computer from which you run the uninstall program.

The entry in the Add or Remove Programs dialog indicates whether or not the program was originally installed from your workstation. If the entry reads "Tabs3/PracticeMaster Programs", it means the software was installed to the server from your workstation. If the entry reads "Tabs3/PracticeMaster Local Installation", it means the workstation setup program (SETUP.EXE) was run on your workstation, but the software was originally installed to the server from another computer.

When the uninstall program is run on the computer that was used to install the software originally, the following occurs:

When the uninstall program is run on a workstation that originally used SETUP.EXE in the program folder to create a local installation, only the following occurs:

Do I need to make changes to the registry after uninstalling?
No. The uninstall program prompts you for all registry-related changes and makes the adjustments automatically based on your responses.


Do I need to uninstall the Palm Conduits separately?
No. The uninstall program will ask whether or not you want the Palm Conduits uninstalled and remove them automatically if you choose Yes.


Can I delete the Tabs3 and PracticeMaster program folder rather than running the uninstall program?
Although you can, this method is not recommended. The uninstall program removes various registry entries, files, icons and program groups that would not be removed by simply deleting the folder containing the program files. If you delete the program folder without running the uninstall program, the following items will remain on the computer: 

References

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