DFIC Error 51 - Invalid Client ID/Trust ID

Last reviewed: 08/19/2002
Article ID: R10609

The information in this article applies to:

SUMMARY

This error indicates that a record has been encountered that contains a Client ID/Trust ID with an invalid character. The best solution is to restore from a backup. However, if restoring is not an option, you may be able to eliminate this error.

RESOLUTION

In Tabs3 Client Rate Table

  1. Preview a Client Rate Report (Reports|Client|Client Rate Report).
  2. Look for the message "Shared client rate table not found for client xxxx".  (Hint:  Click the Search button and search for the text not found.)
  3. Once you have identified the client(s) without a shared client rate table, open that client in the client data entry program (File|Open|Client)
  4. Click the Table tab.
  5. Either select a shared table to use or select Custom.
  6. Save your changes and close the Client window.
  7. Rerun the Data File Integrity Check program.

In Tabs3, TAS or PracticeMaster

  1. Make a temporary backup (do not overwrite a current backup).
  2. Access the Reindex Files program.
  3. Select the Reindex Specific Files option and select the file shown on the Error Report. Then select the Delete records that contain errors check box and start the Reindex Files program. This process will delete the records that have the invalid Client ID/Trust ID.
  4. If this process successfully completes, you will be able to print an Error Report showing the deleted record.
  5. Rerun the Data File Integrity Check program.
  6. If the integrity check still indicates errors, you must restore the appropriate programs data files from a backup.
  7. If there are no errors during the Data File Integrity Check, the errors have been eliminated by deletion of the corrupted records. You can reenter the corrupted records shown on the Reindex Files Error Report.

In PracticeMaster

The following alternative resolutions can be used for PracticeMaster if the above resolution did not work:

In Tabs3 Remote

In Tabs3 Remote, this error can occur in either the remote data files or the optional validation files.

REFERENCES


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