DFIC Error 26 - Reference Number is Too Large

Last reviewed: 08/14/2002
Article ID: R10608

The information in this article applies to:

SUMMARY

This error indicates that an invalid reference number has been encountered.

RESOLUTION

You may be able to resolve this error by compacting the file shown on the Error Report.

Note: If the Transaction File or Client Funds File is compacted, the reference numbers shown on the work-in-process transactions will change. If the Ledger File is compacted, the reference numbers shown on the client ledger records will change.

  1. Make a temporary backup. Do not overwrite a current backup.
  2. Open the Reindex Files program (Utilities | Reindex Files).
  3. Select the Reindex Specific Files option and select the file shown on the Error Report. Then select the Compact Selected Files check box and click OK to begin the Reindex Files program.
  4. If the Reindex Files program does not successfully complete, then you must restore from a backup. If the Reindex Files program successfully completes, then rerun the Data File Integrity Check program.
  5. If the Data File Integrity Check still indicates an error 26, you must restore from a backup. However, if the error 26 is in the Tabs3 Payment Allocation File, then you may be able to correct the error by following the instructions below.
  6. If there are no errors during the Data File Integrity Check, you can resume using the software.

If the error 26 is in the Tabs3 Payment Allocation File:

Using the client number and reference number on the Data File Integrity Check Error Report, add client ledger records for the client with a type of "Statement" and amounts of zero, up to the reference number shown on the most recent Data File Integrity Check program. This is done using the Edit Client Ledger program (Maintenance | Client Related | Client Ledger). For example, if the error is in reference number 20 and there are currently 15 reference numbers, then you must add 5 client ledger records. You can determine how many reference numbers are present in the Edit Client Ledger program by pressing the tab key to assign a new Reference number.

REFERENCES

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