DFIC Error 24 - Statement Number is Negative

Last reviewed: 07/30/2002
Article ID: R10607

The information in this article applies to:

SUMMARY

This error indicates that a statement number is negative which is not allowed. Depending on which file contains the error, you may be able to fix the error by editing it or deleting the record with the error.

If other errors are encountered with this error, the best option is to restore from a backup.

RESOLUTION

If the error is in the client ledger file, the only way to correct the problem is by deleting the record.

  1. Print a Client Ledger Report with detail information for each statement.
  2. Retrieve the record using the Edit Client Ledger program.
  3. Delete the record.
  4. Reenter a client ledger record for the client based on the information on the Client Ledger Report.

If the error is in a payment record:

REFERENCES


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