DFIC Error 145 - User ID Not Defined
Last reviewed: 12/15/2010
Article ID: R10561
The information in this article applies to:
- PracticeMaster Version 16, 15, 14 & 12
- Tabs3 Billing Software Version 16, 15, 14 & 12
SUMMARY
This error indicates that a record has been encountered with a User ID or
group that does not
exist in the System Configuration User file.
Integrity checking was improved in Version 16 where the program now checks
for invalid groups and invalid users within groups. As a result, it is possible
to have zero errors in the Data File Integrity Check before converting to
Version 16, and then have one or more error 145's immediately after converting
to Version 16. Depending on the data set, you may see hundreds of
these errors.
RESOLUTION
This error can be corrected by using one of the following options:
- Edit the record indicated by entering a valid User ID. If previewing the
Data File Integrity Check Error Report in PracticeMaster, you may be able to
use the drill-down feature to access the record.
- Re-enter the deleted User ID in the User file by accessing System Configuration.
Clear the Logon User check box and select the Inactive check box
to prevent the User from being shown in lookup windows. When using
PracticeMaster, you can use the drill-down feature
to access the record and determine which User ID is referenced.
- If the error is due to a group being deleted, enter the group as a User in
the User file by accessing System Configuration. Clear the Logon User
check box and select the Inactive check box to prevent the User from
being shown in lookup windows. Alternatively, re-enter the group in the Group
file by accessing System Configuration. However, when entered back into the
Group file, the group will always be seen in the User/Group window; therefore,
entering a group that no longer exists as an inactive user in the User file
is a better solution. When using PracticeMaster, you can use the drill-down feature
to access the record and determine which Group/User ID is referenced.
- If previewing the Data File Integrity Check Error Report in
PracticeMaster, delete the record indicated by using the
drill-down feature to access the record. Because the record will be deleted permanently, only
delete the record if you are SURE you no longer need this information.
- If the record in question is in the Calendar file, it may be part of a
calendar plan template. If this is the case you will receive an error stating
"Unable to Load Record -- it may have been deleted" when attempting to
drill down to the record. The steps to resolve this
situation can be found in KB Article R10967 - Unable to Load Record.
- Restore from a good backup.
References
- KB Article R10840 - Deleting User IDs
- KB Article R10967 - Unable to Load Record
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